Social media platforms welcome to do business in India but they need to follow the Constitution and laws of India Social media platform can certainly be used for asking questions and criticise Social media platforms have empowered ordinary users but they need accountability against its misuse and abuse The new Rules empower ordinary users of social media, embodying a mechanism for redressal and timely resolution of their grievance Rules about digital media and OTT focuses more on in house and self-regulation mechanism whereby a robust grievance redressal mechanism has been provided while upholding journalistic and creative freedom The proposed framework is progressive, liberal and contemporaneous It seeks to address peoples’ varied concerns while removing any misapprehension about curbing creativity and freedom of speech and expression Amidst growing concerns around lack of transparency, accountability and rights of users rel