"My 81-year-old grandmother could only partially hear, didn't have an idea of video calls. She must have thought that we abandoned her in her final breaths", said the grand-daughter. This is a family's account of encountering COVID-19, its on-ground implications, and the harsh reality. All concessions and assurances from the health department came to naught, as two elderly members from one family lost their lives to COVID-19. In a span of 15 days, chaos ensued for a family residing in Vasna-Bhayli as the virus caught grip. On March 2, Tuesday, an 81-year-old woman residing in Vasna-Bhayli complained of having breathing issues. The breathing issues intensified, and the family decided it was best to rush to the SSG hospital. After hurrying through the reception, hallways, and lobby of the cramped hospital, she was eventually provided consultation. As tension grew amongst family members, the first line of action was to test her for COVID. In a worrying series of events, she was claimed